Discovering effective sales training options and investing in them is one of
the best ways to develop your sales staff and grow your company. However, given
the multiple resources available in the marketplace, how do you select the right
training vendor for you? Here are some tips that will help you decide.
Sales Training – Embrace the mindset
within your company regarding sales training options. Retain outside sales
training professionals to work with motivated home office staff. This serves as
an excellent trial run for potential training firms you may want to use for your
sales reps, while boosting learning and productivity in the home office.
"You Can’t Teach a Kid to Ride a Bike at a Seminar"—
If you have kids, you know what I mean. You have to run down the street with
them, holding on, talking them through it, consoling them when they fall down
and skin their knees and convincing them to get back up. Learning new skills in
the business environment is the same. Sales Seminars are okay, even informative,
but not very effective in instilling new learned behaviors and implementing
those behaviors into the way your staff functions. It takes repetition and
handholding. Research your sales training options and choose a vendor who
offers:
- Sales Training Reinforcement sessions and, better still, coaching
workshops and individual coaching.
- Sales Training Self-study homework and audiotape or CD reinforcement in
addition to classroom reinforcement. Drive time can become learning time.
Go Live — Thanks to new technology, live
sales training with website support is now one of the many sales training
options available. Gathering geographically scattered sales staff for training
classes can be cost-prohibitive. Rather than requiring reps to take one, two or
three days out of their business schedules plus travel time, consider a
"webinar." These 45-to 60-minute seminars delivered over the Internet can be
very effective.
Sales Training Assessment — Serious
training vendors provide testing mechanisms that score participants before,
during and after training to measure improvement. Ask your vendor what type of
testing is offered before the training begins.
Sales Training Repeatable Skill — Many
salespeople operate by their gut; they work off of the prospect’s responses,
relying on their people skills to sell. That might be fine for some prospects,
but what about those with whom the salesperson just doesn’t "click?" Review all
the sales training options available to you and find a training vendor with a
systematic approach to selling, one who will connect—and
close the sale—even when his "gut" doesn’t.
Also, make sure this systematic sales training approach goes beyond just
techniques. Attitude is equally crucial. Your sales training vendor should teach
discipline and strategies that lead to consistent and effective sales behavior
– every day.
"To train or not to train?" That‘s an easy one! Investing in your sales
people will bring a sizable return. Research your sales training options and
select a sales training vendor—a sales
training partner who addresses the issues laid out here. Al
Simon www.simonsayssell.net
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