• Understand the role they play in the sales process
• Use their personal expertise to enhance corporate sales efforts
• Understand the challenges faced in today’s competitive business environment
• Understand how sales reps deal with different sales structures
• Utilize sales strategies to increase personal effectiveness
• Establish rapport and build chemistry with internal and external customers
• Apply strategic questioning skills to uncover attitudes, situations and priorities
• Adjust their personal approach to sales and communications based on behavior
• Identify potential customer problem areas and applicable solutions
• Strengthen their company’s advantage over competitors
• Understand every facet of the Sales Process
• Overcome customer sales objections
• Play a vital role as sales staff professionals in helping to close the sale
• Build long-term relationships with clients after the sale

Today’s competitive sales environment had made it necessary for more sales staff professionals to get involved in the sales process, be it on the front end or during the closing stages of a transaction. Inside sales reps, telemarketers, sales support staff, sales operations personnel and other supplementary personnel are being called into more sales meetings and customer calls to help support the ability of a company to sell effectively in large and complex customer accounts. These added responsibilities mean that sales staff professionals are more vital than ever to the sales organizations they serve. Despite having a solid grasp on the sales support and operations activities they perform on a daily basis, additional training is often required for sales staff professionals to take part in the sales process. Our Sales Skills Training for Sales Staff is designed to equip various sales staff personnel with the skills required to play a direct and active role in customer-facing activities while enabling them to increase their potential for career advancement via greater exposure to sales management personnel.

Focused on providing sales staff professionals with a comprehensive look into the most important phases of the sales process, our Sales Skills Training for Sales Staff delves into key topics such as prospecting, questioning skills, solution presentation, objection resolution, conflict management and closing. These discussions on the sales process enable sales staff professionals to not only support their company’s sales efforts but to also understand how the unique challenges faced by sales professionals can be overcome via their personal activities. This interactive training workshop provides sales staff professionals with opportunities to practice using skills and methodologies via role plays, group exercises, activities, questions and answer sessions and lectures. These opportunities are designed to increase knowledge retention and allow sales staff to immediately put to use newly acquired skills in their roles. With a greater understanding of the sales process, sales staff professionals will be able to provide valuable sales support when called upon by internal sales teams to help with the sales process.

Private Group Sales Training: Group sales training can be tailored to the needs of the client organization and delivered on-site at the time and location of the clients choice. 

Public Open Enrollment Seminars: Individuals are invited to participate in monthly seminars held across the US in an open enrollment format.
For a full list of upcoming open enrollment sales training seminars please click here.

For more information and pricing, please complete this form.